Privacy Policy
Privacy Policy
Hotel Metropolis considers the management of your personal data a very serious matter and therefore complies with the applicable legislation of the Data Protection Authority 2472/97 applicable to personal databases and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation - GDPR).
Hotel Metropolis is committed to the full implementation of applicable legislation and European regulations, taking into account the adoption of appropriate technical and administrative measures for the protection of personal data.
Browse our website
You can browse our website without providing any personal information.
Hotel Metropolis collects personal information of its visitors/users only when they voluntarily provide it.
Special care is taken for the data collected with the help of cookies (read more in the Cookies Policy). Due to the frequent and rapid changes in technology and the respective efforts of the legislator to keep the legislation in line with these changes, HOTEL METROPOLIS is committed to informing you of any modification to its personal data management policy.
In case of disagreement of the visitor/user with this policy, he/she must stop and avoid browsing the website.
Data retention and processing principles
Hotel Metropolis is committed to making every effort to safeguard the personal nature of your information. Therefore, it cannot transfer them to any third party (natural or legal) for any reason except in cases where provided by law and exclusively to the competent authorities.
Minor guests have access to our services only with the consent of their parents or guardians, and in case of submission of personal data by minors, Hotel Metropolis will immediately delete all relevant information.
The visitor/user can at any time contact the administrators of the website at info@hotelmetropolisserres.gr to find out if there is a file with his/her data, while he/she can change them and delete them from the lists whenever he/she wishes.
The personal information we collect
Information stored automatically - cookies
The hotelmetropolisserres.gr website uses "cookies" to facilitate the use of our website. Cookies are small data/text files that are stored on your computer's hard drive by your browser and are necessary for the use of our website.
We use cookies to better understand your use of our website and to provide you with a better navigation experience.
Cookies help us, for example, to determine whether you have already visited a page on our website. Cookies can also tell us if you have visited our website in the past or if you are a new visitor.
The cookies we use do not store personal data or personal information that could lead to the identification of the person to whom they refer and that have been collected in another way.
If you do not wish to have information collected through cookies, please configure your internet browser to delete all existing cookies from your computer's hard drive, block all cookies in the future and receive a warning before a cookie is stored (read more in the Cookies Policy ).
Messages via contact form
You can submit your message to Hotel Metropolis either through the general contact form or through specially designed contact forms located on the websites of the services.
By submitting your message through any contact form to Hotel Metropolis, you accept these terms regarding the use of your personal data (name, e-mail and/or telephone number) by Hotel Metropolis.
Hotel Metropolis undertakes not to use this information for marketing purposes or to transfer it to third parties.
IP addresses
Hotel Metropolis can trace the IP address through which the computer or any other electronic device accesses the Internet and then Hotel Metropolis, and this information is used for statistical purposes.
In cases where your browser requests permission to download your location from our website, this information is used to provide more personalised information.
In any case, this permission can be revoked at any time by changing your browser settings.
Hyperlinks (Hyperlinks)
With the help of appropriate links (links) within hotelmetropolisserres.gr the possibility of accessing third party websites is provided. The placement of these links has been made with the sole purpose of facilitating visitors / users during their browsing on the Internet. It is in no way an indication of acceptance or approval of the content of the linked websites.
Each link leads to a different website, the browsing of which is subject to the terms of use of that website. Hotel Metropolis accepts no responsibility whatsoever for the content and privacy policy of the linked website. Access using the links provided to the website in question takes place under the sole responsibility of the user.
Time interval for storing your data
The data provided by you will be kept/stored by us only for as long as necessary to fulfil the purpose for which you have provided us with your data and in compliance with the applicable legal provisions.
Contact, request for information, withdrawal of consent, blocking, deletion
You may at any time and without charge, object to the use of your personal data for the future, request their complete deletion, or request information about the data stored by us about your person or their correction.
You can send us an e-mail with your request to info@hotelmetropolisserres.gr or use the general contact form on our website.
Personal Data Security
Hotel Metropolis recognizes as a matter of major importance the issue of data and transaction security and for this reason all necessary organizational and security measures are taken and the most appropriate technical mechanisms for the protection of content are applied, with the aim of providing the safest possible environment for users, in accordance with the relevant legislative provisions.
Hotel Metropolis protects visitors / users from any data interception with the SSL-256 bit encryption method. The encryption applies to all stages and all procedures of transaction and sending of personal data-elements.
Through its designers and administrators, it takes every possible action towards the development, updating and improvement of the services provided and the website in general.
However, there is always the possibility of errors / malfunctions / interruptions in the content of the website and/or the appearance of viruses or other malware either on the website or on its server.
Update and modification
The Company reserves the right to modify/update individual sections of this Policy, without obligation to inform you in advance. Please always read the Personal Data Protection Policy before using our website in order to be informed of the current version of the Policy, in case any amendments or updates have been made.